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CANTY Particle Analysis Test Questionnaire

Thank you for your expressed interest in a laboratory sample analysis. Please complete the following steps.

  1. Obtain a quote from your local representative for lab sample analysis and submit a hard copy of the PO or provide a CC order to orderentry@jmcanty.com
  2. Fill out the sample analysis test questionnaire, located below.
  3. Submit a copy of the SDS sheets for each type of incoming sample to lab@jmcanty.com
  4. Provide a return RMA# and shipping address to lab@jmcanty.com  so we (CANTY lab) may return the samples to you (the customer) after analysis is complete. If samples can be easily disposed of at Canty (non-hazardous materials only), please indicate that for the CANTY lab team to review.
  5. Once the items above are received a sample number will be generated so you may ship your samples to our facility for testing. Do not ship material to Canty prior to receiving a Canty sample number.

If you have any questions, feel free to contact us via email: lab@jmcanty.com or via phone: (716) 625-4227

Here is a PDF to be downloaded and sent: Lab Test Kit

Tell us more about your particle size application and we can contact you on how our systems can accomplish your particle sizing needs.

SAMPLE ANALYSIS:
Contact your local Canty Representative for pricing. Visit https://www.jmcanty.com/contact-us/ to identify your
representative.

Typical steps to send samples for testing to Canty Labs:

Customer:
Place and order for sample analysis with CANTY. Send this form and an SDS for each material to lab@jmcanty.com for
review by our safety team. Once the material has been reviewed and an order is in place, CANTY will provide a sample
number and address for you to ship materials to.

When ready to ship, place the sample material(s) in suitable container(s) for shipment to Canty. Customer must ship in an appropriate DOT container and is responsible for local and Federal regulations, compliance and disclosures. For materials that cannot be shipped rental equipment can be supplied and is recommended in these cases. Use as many containers as necessary for proper analysis of particles. All samples must arrive with SDS, Canty sample tracking # and completed questionnaire. Include sample preparation instructions if appropriate. Sample test data with the current method of testing is also greatly appreciated.

Canty:
After analysis of the sample is completed, we will return the results in the form of a written report with graphical illustration of measurement results. The report will identify the procedure we used to arrive at our results and show the particle size distribution and typical pictures of the sample. A follow up meeting will be held with between Canty, the local rep, and the customer to review this report in detail and establish next steps. The sample will then be held for two weeks. After that time it will be disposed of or returned to the customer unless Canty is notified by the company that it needs to be retained for further testing.

This questionnaire contains four sections. Although you may choose to omit some answers, all four sections must
be completed in some form

    PDF - PDF Version

    Contact Information

    Name

    Title

    Email

    Company Name

    Shipping Address

    City

    Country

    State

    Zip

    Billing Address

    City

    Country

    State

    Zip

    Phone Number

    Fax Number

    Customer PO

    * Sales Order Confirmation will be provided after PO or Credit Card information is received.

    Section 1 of 4

    Sample Tracking Information

    Sample Name

    Customer RMA Number (if applicable)

    * The Customer RMA Number is supplied by the Customer to Canty and used to track OUTGOING samples back to the customer facility after testing is complete.

    Section 2 of 4

    Customer:
    Place the sample materials in suitable containers for shipment to Canty and call Canty for a sample tracking number.
    Customer must ship in an appropriate DOT container and is responsible for local and Federal regulations, compliance and
    disclosures. For materials that cannot be shipped rental equipment can be supplied and is recommended in these cases. Use
    as many containers as necessary for proper analysis of particles. Include sample preparation instructions if appropriate

    Section 3 of 4

    (1) Is the sample material hazardous?
    YesNo

    (2)What precautions should be taken?

    (3) What is the average size of the particle?

    (4) Range of particle size?

    (5) Do the particles have consistent characteristics (shape, size, color, etc.) ?

    (6) Are the particles abrasive or do the particles cling to each other and the container?

    (7) What type of repeatability do you presently have?

    (8) Please enclose a typical data set or readout for each of the samples you have sent us. It is imperative that the actual data for the samples submitted is provided to us. If you have graphs, please email them (lab@jmcanty.com)

    Section 4 of 4

    (9) Desired output from the CANTY system?

    (a) Particle Size Distribution
    YesNo

    (b) Area (where applicable)
    YesNo

    (c) Width (where applicable)
    YesNo

    (d) Length
    YesNo

    (e) Aspect Ratio (where applicable)
    YesNo

    (f) Mean Size
    YesNo

    (g) Opacity
    YesNo

    (h) Turbidity
    YesNo

    (i) Color Analysis
    YesNo

    Please provide information on the colors you need identified and what you require for each color. (Particle size distribution, Difference in color from standard, etc.)

    (j) Black Speck Detection
    YesNo

    Please provide information on what constitutes an "undesirable" characteristic in your sample and how much/how concentrated this characteristic needs to be in order to trigger a detection in your present analysis technique. It is essential that you provide us with a sample that has recognizable "clean" portions as well as an identified example of the undesirable characteristic. Send two separate samples if necessary.

    (k) Other - Please Explain:

    (10) What is the goal of your product analysis? What level of inspection do you need? Is a random sampling that provides reflective data about the product sufficient?

    (11) What type of reproducibility do you require?

    (12) How are particles currently being moved through process? (open conveyor, closed pipe air transport, liquid suspension, etc.) ?

    (13) Are you interested in...
    OnlineLabBoth

    (14) How often do you need the data updated (seconds, minutes, hours) ?

    (15) What type of output do you require (Graph, QC Data Archive, System Control Parameter, etc.) ?

    (16) What type of flow rate do you desire at the inspection point (lbs/time, liters/time, pieces/time, etc.) ?

    (17) Are there any portions of the sample that are relatively unimportant and could be ignored to increase the effectiveness in analyzing characteristics critical to your process as well as rate of analysis (eg. Fines may be present, but insignificant to analysis) ?

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